The Alabama Training Institute specializes in designing and delivering a wide range of training classes to meet the challenges encountered by governmental employees. The Alabama Training Institute’s training classes focus on actively involving students in the learning process through the use of role plays, group dynamics and simulation exercises. Courses provide participants with the latest information on topics most crucial to today’s governmental employee and necessary to operate proficiently in today’s workforce. The Alabama Training Institute can design and deliver courses uniquely customized to respond to industry-driven issues pertinent to such fields as law enforcement, engineering, social science, and more. The Alabama Training Institute works closely with its clients to ensure the optimal training solution for your organization. Courses can be delivered at the Alabama Training Institute in Montgomery, at offsite conference locations, and virtually any other location requested.
Training courses designed specifically for public employees include:
BUSINESS
Communication Skills
Interpersonal Relations
Conflict Management
Customer Service
Goal Setting
Handling Difficult People
Ethics in the Workplace
Humor in the Workplace
Break-through Thinking
Handling the Tough Customer
Telephone and Email Etiquette
The Professional Assistant
Myers-Briggs Type Inventory
DISC Temperament Styles
Professional Business Writing
Career Counseling
Resume Writing
Cultural Competence
EXECUTIVE
Effective Leadership
Change Management
Strategic Planning
Organizational Development
Communication Strategies
Stages of leadership
Board Development and Strategies
INDIVIDUAL DEVELOPMENT
Presentation Skills
Stress Management
Time Management
Assertiveness